1. name and contact details of the controller:
This privacy policy applies to data processing by
hsp Handels-Software-Partner GmbH
Notkestraße 9 22607 Hamburg
Phone: +49 40. 53 43 69 0 Fax: +49 40. 53 43 69 149
info@hsp-software.de Authorised managing director: Paul Liese The company data protection officer can be contacted at the above address, for the attention of the data protection officer, or by e-mail at
datenschutz@hsp-software.de reachable.
2. collection and storage of personal data and the nature and purpose of their use:
a) When visiting the website:
When you visit our website
https://www.comformance.eu/ the browser used on your device automatically sends information to the server of our website. This information is temporarily stored in a so-called log file. The following information is recorded without any action on your part and stored until it is automatically deleted:
- IP address of the requesting computer,
- Date and time of access,
- Name and URL of the retrieved file,
- Website from which the access is made (referrer URL),
- the browser used and, if applicable, the operating system of your computer, the screen resolution and the name of your access provider.
We process the aforementioned data for the following purposes:
- Ensuring a smooth connection to the website,
- To ensure a comfortable use of our website,
- Evaluation of system security and stability and
- for further administrative purposes.
The legal basis for data processing is Art. 6 para. 1 sentence 1 lit. f GDPR. Our legitimate interest follows from the purposes for data collection listed above. Under no circumstances do we use the data collected for the purpose of drawing conclusions about your person. We also use cookies when you visit our website. You can find more detailed explanations on this in section 4 of this privacy policy.
b) When contacting us (by telephone, e-mail):
For questions of any kind, we offer you the opportunity to contact us by e-mail or telephone, e.g. at
info@hsp-software.de. We process the personal data you provide by e-mail or telephone in order to answer your question. To do this, we need your name and a contact option (e.g. telephone number or e-mail address). You can provide further information about your enquiry voluntarily. Data processing for the purpose of establishing contact is carried out in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR on the basis of your voluntarily given consent. Please note that, for technical reasons, email communication always harbours the risk of unwanted disclosure of content to third parties. We therefore always send you e-mails in transport-encrypted form. For technical reasons, however, you may not be able to participate in this process yourself. If you nevertheless contact us by e-mail, you are giving us your consent to the transmission of personal data by unencrypted e-mail. You can revoke your consent at any time without giving reasons with effect for the future. All you need to do is send an informal message by e-mail to
info@hsp-software.de. The legality of the data processing operations carried out up to the revocation remains unaffected by the revocation. The data transmitted by you in the course of contacting us will be deleted if you revoke your consent or the purpose for processing the data no longer applies (e.g. after your enquiry has been processed). Mandatory statutory provisions - in particular retention periods - remain unaffected.
c) When using our contact form:
For questions of any kind, we offer you the opportunity to contact us via a form provided on the website. It is necessary to provide a valid e-mail address so that we know who sent the enquiry and can answer it. Further information can be provided voluntarily. Data processing for the purpose of contacting us is carried out in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR on the basis of your voluntarily given consent. The personal data collected by us for the use of the contact form will be automatically deleted after your enquiry has been dealt with.
d) Deletion of your data:
Your personal data will be deleted in accordance with the legal requirements as soon as you have withdrawn your consent to processing or other legal permissions no longer apply (e.g. if the data is no longer required to fulfil the respective purpose). If the data is not deleted because it is required for other, legally permissible purposes, we restrict its processing to these purposes. Your personal data will then be blocked and not processed for other purposes. This applies, for example, to order and payment data that must be retained for commercial or tax law reasons or whose processing is necessary for the assertion, exercise or defence of legal claims or to protect the rights of another natural or legal person.
3. disclosure of data:
Your personal data will not be transferred to third parties for purposes other than those mentioned. Data will only be passed on to third parties if:
- you have given your express consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR,
- the disclosure pursuant to Art. 6 para. 1 sentence 1 lit. f GDPR is necessary for the assertion, exercise or defence of legal claims and there is no reason to assume that you have an overriding interest worthy of protection in not disclosing your data,
- in the event that there is a legal obligation for disclosure pursuant to Art. 6 para. 1 sentence 1 lit. c GDPR, and
- this is legally permissible and necessary for the processing of contractual relationships with you in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR.
4. cookies:
Cookies are used on our website. These are small files that your browser automatically creates and that are stored on your end device (laptop, tablet, smartphone, etc.) when you visit our website. Cookies do not cause any damage to your end device and do not contain any viruses, Trojans or other malware. Information is stored in the cookie that results in each case in connection with the specific end device used. However, this does not mean that we obtain direct knowledge of your identity. The use of cookies serves different purposes. Some of them are absolutely necessary for the operation of the website. They serve to make the use of our website more pleasant for you. The legal basis for the use of this type of cookie is Art. 6 para. 1 sentence 1 lit. f GDPR. These are primarily so-called session cookies, which are used to register that you have already visited individual pages of our website. These are automatically deleted after you leave our site. Most browsers accept cookies automatically. However, you can also configure your browser so that no cookies are stored on your computer or a message always appears before a new cookie is created. However, completely deactivating cookies may mean that you cannot use all the functions of our website.
5. presence in social networks (social media):
We maintain presences in social networks and process users' personal data in this context in order to communicate with the users active there or to publish information about our company. We would like to point out that user data may be processed outside the European Union. This may result in risks for users, for example because it could make it more difficult to enforce users' rights. Furthermore, user data is generally processed within social networks for market research and advertising purposes. For example, user profiles can be created based on user behaviour and the resulting interests of users. The user profiles can in turn be used, for example, to place adverts within and outside the networks that presumably correspond to the interests of the users. For these purposes, cookies are usually stored on the user's computer, in which the user's usage behaviour and interests are stored. Furthermore, data can also be stored in the user profiles independently of the devices used by the users (especially if the users are members of the respective platforms and are logged in to them). For a detailed description of the respective forms of processing and the opt-out options, please refer to the data protection declarations and information provided by the operators of the respective networks. In the case of requests for information and the assertion of data subject rights, we would also like to point out that these can be asserted most effectively with the respective providers. Only the providers have access to the data of the respective users and can take appropriate measures and provide information directly. If you still need help, you can contact us.
services and service providers used:6. rights of data subjects:
You have the right:
- in accordance with Art. 15 GDPR, to request information about your personal data processed by us. In particular, you can request information about the purposes of processing, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right to rectification, erasure, restriction of processing or objection, the existence of a right of appeal, the origin of your data if it was not collected by us, as well as the existence of automated decision-making including profiling and, if applicable, meaningful information on its details;
- in accordance with Art. 16 GDPR, to immediately request the correction of incorrect or incomplete personal data stored by us;
- to demand the erasure of your personal data stored by us in accordance with Art. 17 GDPR, unless the processing is necessary for exercising the right of freedom of expression and information, for compliance with a legal obligation, for reasons of public interest or for the establishment, exercise or defence of legal claims;
- in accordance with Art. 18 GDPR, to demand the restriction of the processing of your personal data if the accuracy of the data is disputed by you, the processing is unlawful but you refuse to delete it and we no longer need the data, but you need it for the assertion, exercise or defence of legal claims or you have lodged an objection to the processing in accordance with Art. 21 GDPR;
- in accordance with Art. 20 GDPR, to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request that it be transmitted to another controller;
- in accordance with Art. 7 para. 3 GDPR, to revoke your consent once given to us at any time. The consequence of this is that we may no longer continue the data processing that was based on this consent in the future and
- to lodge a complaint with a supervisory authority in accordance with Art. 77 GDPR. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our company headquarters.
7. right of objection:
If your personal data is processed on the basis of legitimate interests in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR, you have the right to object to the processing of your personal data in accordance with Art. 21 GDPR, provided that there are reasons for this arising from your particular situation or the objection is directed against direct advertising. In the latter case, you have a general right to object, which will be implemented by us without specifying a particular situation. If you would like to exercise your right of cancellation or objection, simply send an email to info@hsp-software.de. 8. data security:
We use suitable technical and organisational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction or unauthorised access by third parties. Our security measures are continuously improved in line with technological developments.
9. up-to-dateness and amendment of this privacy policy:
This privacy policy is currently valid and was last updated in January 2024. It may become necessary to amend this privacy policy as a result of the further development of our website and services or due to changes in legal or official requirements. The current privacy policy can be viewed at any time on the website at
https://www.comformance.eu/datenschutz/ can be retrieved and printed out by you.
